FAQ
- Home
- FAQs
- Shipping & Orders
- Products & Quality
- Payments & Returns
-
Do you ship all over India?Yes, we provide pan-India shipping. Delivery times typically range from 3–7 business days depending on your location.How can I track my order?Once your order is shipped, you will receive a tracking ID via SMS and Email. You can use this ID on our logistics partner's website to see the real-time status.What are the shipping charges?We offer free shipping on all orders above INR 1999. For orders below that, a nominal shipping fee of INR 99 applies.Can I change my delivery address after placing an order?Address changes are possible only before the order is dispatched. Please contact our support team immediately if you need to make changes.
-
Are the lenses UV protected?Yes, all our sunglasses come with 100% UV400 protection to ensure maximum safety for your eyes against harmful UV rays.What materials are used for the frames?We use premium materials like Italian Acetate, TR90 (Swiss Technology), and high-grade stainless steel to ensure durability, flexibility, and comfort.Do you provide prescription lenses?Absolutely! You can select any optical frame and provide your prescription details. We offer single-vision, bifocal, and progressive lenses.How do I know which frame size fits me?Most of our frames are available in Small, Medium, and Large. We have a Size Guide on each product page to help you choose the best fit for your face shape.
-
What payment methods do you accept?We accept all major Credit/Debit Cards, UPI, Net Banking, and popular wallets. Cash on Delivery (COD) is also available for select pin codes.Is my payment information secure?Yes, we use industry-standard SSL encryption and secure payment gateways to ensure your transaction data is 100% safe.
